Term and Conditions

Welcome to Krishna Farm Naturals. These Terms and Conditions govern your access to and use of the website krishnafarmnaturals.com, including browsing products, placing orders, making payments, and using any services available through the website.

By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Krishna Farm Naturals

Krishna Farm Naturals provides natural and traditional food products with a focus on quality, freshness, and responsible sourcing.

Our product categories include:

• Fresh Farm Vegetables
• Pure Dairy Products
• Traditional Grocery Essentials
• Ghee and Dairy Products
• Mustard Oil
• Turmeric and Spices
• Jaggery (Gud)
• Khand
• Grains and Pulses
• Other Farm and Kitchen Essentials

Product availability may vary depending on season, stock, location, and farm production.

2. Use of Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, reproduce, or distribute website content without permission.
• Upload or transmit harmful, malicious, or unauthorized material.
• Interfere with the normal operation or security of the website.

Krishna Farm Naturals reserves the right to restrict or terminate access to the website if these Terms and Conditions are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on the website are accurate.

However, natural and farm-based products may have variations in:

• Colour
• Size
• Shape
• Texture
• Taste
• Weight
• Appearance

Such natural variations do not necessarily indicate a defect.

Product images are provided for representation purposes and actual products may vary slightly from the images displayed on the website.

4. Product Availability

All products are subject to availability.

Fresh vegetables, dairy products, and certain farm products may have limited availability due to seasonality, weather conditions, production, and other agricultural factors.

Krishna Farm Naturals reserves the right to:

• Limit quantities of products.
• Modify product availability.
• Temporarily discontinue a product.
• Cancel an order if a product becomes unavailable.

If an ordered product is unavailable, we may contact the customer regarding an alternative product, replacement, or applicable refund.

5. Prices and Payments

All product prices displayed on the website are subject to change without prior notice.

The final price applicable to an order will be the price displayed at the time the order is placed, along with any applicable delivery charges, taxes, or other charges.

Customers are responsible for providing accurate payment and billing information.

An order will be considered confirmed only after successful payment, where online payment is applicable, and confirmation from Krishna Farm Naturals.

6. Order Confirmation

After placing an order, customers may receive an order confirmation through the contact information provided during checkout.

Receiving an order request does not automatically guarantee acceptance of the order.

Krishna Farm Naturals may cancel or modify an order in situations including:

• Product unavailability
• Incorrect product information
• Pricing errors
• Payment issues
• Delivery limitations
• Suspected fraudulent activity
• Other circumstances beyond reasonable control

7. Delivery

We make reasonable efforts to deliver products within the estimated delivery time provided at the time of ordering.

Delivery times may vary depending on:

• Delivery location
• Product availability
• Weather conditions
• Traffic and transportation
  Seasonal factors
• Unforeseen circumstances

For fresh vegetables and dairy products, delivery may also depend on freshness and availability.

The website currently lists Krishna Farm Naturals at Dwarka, New Delhi, with customer contact details available on the website.

8. Fresh and Perishable Products

Fresh vegetables and dairy products are perishable items.

Customers should store and handle these products according to the applicable product instructions after delivery.

Krishna Farm Naturals will not be responsible for deterioration caused by improper storage, mishandling, or consumption after the recommended period.

For issues relating to damaged, spoiled, incorrect, or unsuitable products, customers should contact us promptly after delivery in accordance with our Refund and Policy.

9. Cancellation, Return and Refund

Order cancellation, return, replacement, and refund requests are governed by our Refund and Policy.

Because many of our products are fresh or perishable food items, certain products may not be eligible for return after delivery.

Customers should review the Refund and Policy before placing an order.